Once the football ends, the family f*****g can begin. To everything there is a season, and that was certainly true for the Copeland Grand Hotel. It was a popular, high-class, quality establishment and had regular custom all year round, but the Summer months were always the busiest. There was a regular turnover of guests: businessmen, businesswomen, holiday-makers, those wanting a weekend getaway. People came and went, day after day, week after week, month after month. But as the days shortened and the leaves started to turn, the pace of life at the hotel slowed down a little. There were still plenty of people who would come and visit, but more than a few rooms would now remain empty. Turnover would decline, profits would dip. Management recognised the problem, it cropped up every year,

