“I can’t say I have the ideal family,” “she says, waiting for my reaction, but this is not much information yet. I give her an encouraging smile and she continues. “My father is an alcoholic. My mother is terminally ill, and I have to get my brother into a drug clinic or else I will have two funerals to arrange soon.” She starts crying again and I shiver. What the f**k am I doing here? There is a woman crying and my heart breaks as I look at her. “I’m so sorry,” I say, like an i***t. I want to grab her arm but that would be shameful. “This is why I need money. My father spends all our income on alcohol. Our flat is about to be repossessed. My father doesn’t even care about my mother’s condition…” and she bursts into tears again. I imagine how I’d feel if I lost a family member. It’s