Gwen was in one of the rooms upstairs, wiping down the bathroom counters. Three of the housekeeping staff had called in sick with the flu. Gwen had been vacuuming rooms and cleaning bathrooms all morning. Even Jocelyn had pitched in, stripping the beds and doing the laundry.
When they'd been cleaning the room that had just been vacated by a newly married couple, Jocelyn had screeched, "Rat! Oh my God, it's a rat!" at the top of her lungs. Gwen had come running, only to discover that the rat was, in fact, a pair of gray boxer briefs. Gwen had laughed so hard that she'd nearly peed her pants. Jocelyn had not found it so amusing.
When Gwen heard footsteps in the room, she assumed it was Jocelyn. "Jocelyn, can you get me more bathroom cleaner?" she called. "I'm almost out."
But a voice that
