Mia and Oliver had front-row seats to a very dramatic refund battle.
Ava insisted on the classic "customer is always right" rule. If a customer wanted a refund, she argued, the store had no choice but to oblige.
But the store clerk stood firm. The owner was out, and employees didn't have the authority to approve refunds. Policy was simple—no exchanges, no returns, thanks for your business.
Sensing the situation was about to get ugly, Eleanor Manesdin made a speedy exit, pretending she had a brunch date with an old friend.
Desperate, Ava called in a lawyer friend. After some serious back-and-forth, she finally got her refund—minus a 30% restocking fee—and left with the entire staff silently blocking her on social media.
As she turned to leave, Ava stomped her foot so hard she nearly st
