Just when Yvonne thought that Fate was beginning to smile upon her, a strange sensation warned her that something was amiss. If Conrad Eisenhardt was really thinking of giving her a letter of commendation, he could have come himself and not his daughter! And the letter would have to be a formal one bearing the company's seal and letterhead. Only in this format would it properly qualify as an adequate letter of commendation. Yvonne began to feel bedraggled and pitiful like a soaked chicken. Still, her professional training managed to cling on, preventing her from showing any hint of displeasure or annoyance. She listened closely to what Lisa was saying and offered her name. "Oh! Why hello, Ms. Eisenhardt. I am Yvonne Lane, a stewardess of Cloud Airlines. I was part of the cabin crew th